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Health Guarantee

We Offer The Best Guarantee In The Puppy World

Lifetime Guarantee:

Lifetime guarantee is 10 years.

  • Although your puppy is not replaceable we feel that getting another friend will help in the healing process. If the puppy dies due to genetics, or if the puppy has a congenital or hereditary disorder(s) (within one year) which causes the puppy to die, your puppy will be replaced with a comparable puppy of equal or lesser value with no expense to you. The cause of death will need to be certified by a licensed vet.
  • In the unfortunate death of a puppy occurs, due to genetics, after one year of the puppies birth date, a credit will be issued for the amount of 50% of the original cost towards your next puppy of equivalent dollar value, within a period of 4 months. Again the cause of death will need to be certified by a licensed veterinarian.

What you are required to do:

There is no better feeling than to deliver a cute furry bundle of joy to our customers. We want to keep you and your puppy happy by asking you to take a few precautionary measures to ensure your puppy is healthy and will live a long happy life. Here’s what you should do:

  • Take your puppy to the vet within 3 business days. After the exam make sure to send us a copy of the exams results or medical record within 3 business days. Not taking your puppy to the vet within 3 days after receiving your puppy will void the guarantee.The exam must be done by a licensed vet. The puppy will come with up-to-date shots, so make sure you do not give an additional vaccine to your puppy within the first ten days unless otherwise instructed by your vet.
  • You will need to provide proof of the daily healthcare and maintenance of your puppy/dog, which would include vaccinations and exams.

The Exceptions To The Lifetime Guarantee

  • We will not guarantee the personality of the puppy
  • Heart murmurs grades 1 or 2 pose no threat to your puppy and are not covered under this guarantee. These grade of murmurs are usually transient as you puppy is still a baby and its entire organism is still developing.
  • We do not cover hip dysplasia for any breed
  • If you cannot show proof of your puppy’s regular veterinary care and or timely vaccinations this will void the guarantee.
  • This guarantee will not cover spaying or neutering or un-descended testes.
  • This 10 year guarantee will not cover vet costs and only offers credit for a new puppy

If you love dogs, you belong here.